Current System Status

System Status

Updated: 2025/03/20 21:13:17 EST

Exchange Availability
Stat	Message	Created/Updated
	To CDE Traders:Please note that CDE is still investigating an issue with Network. The markets are currently in a PRE-OPENING state, order are accepted but are not being matched. For further details, please refer to the exchange website: https://m-x.ca/en/trading/connectivity/status [Mesg Id: 1477]	2025/03/20 20:00 2025/03/20 21:13

Legend
	Problem/Outage
	Scheduled Maintenance
	General Info
	Normal Operations
	Resolved

System Availability

There are four main computing centers operating around the globe; two in the U.S, one in Europe and one in Hong Kong. New customers are automatically assigned to one of these server facilities based upon their location and/or trading preferences.

Trading is available 24 hours a day, 7 days a week with the exception of system reset times described in the table below.

Server Reset Times	North America	Europe	Asia
Saturday - Thursday	23:45 - 00:45 ET¹	05:45 - 06:45 CET¹	First reset: 16:45 - 17:45 ET ¹ Second reset: 20:15 - 21:00 HKT
Friday	23:00 - 03:00 ET²	23:00 - 03:00 ET ²	23:00 - 03:00 ET²

Disclosures

The reset period describes the duration during which your account may be unavailable for a few seconds. It does not indicate that the entire system will be unavailable for the full reset period. During a reset period, there may be an interruption in the ability to log in or manage orders. Existing orders (native types) will operate normally although execution reports and simulated orders will be delayed until the reset is complete.
During the Friday evening reset period, all services will be unavailable in all regions for the duration of the reset.